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FAQ

Due to logistics with our dry ice manufacturer, we only ship FedEx orders on Mondays. Since all FedEx orders are shipped via 2 day shipping it will usually get to your doorstep Wednesday/Thursday.

Local Houston Orders: We deliver to your doorstep every Tuesday and Friday.

Unfortunately we do not ship internationally.

Customer satisfaction is our top priority! If you have any problems you have 30 days from when the order was delivered to contact us for a full refund.

If you are over the 30 days we will issue store credit.

Shipping costs are non-refundable.